Terms & Conditions
Patissery
Dallas, Texas
Last Updated: December 2025
Welcome to Patissery (“Patissery,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website (“Site”), products, and services. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. Use of the Website
By using our Site, you represent that:
You are at least 18 years old, or using the Site under the supervision of a parent or legal guardian.
You will use the Site only for lawful purposes.
You will not attempt to interfere with the operation, security, or functionality of the Site.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Products, Orders & Availability
a. Product Descriptions
We strive to ensure that all product information, descriptions, and images on our Site are accurate. However, occasional errors, variations, or updates may occur.
Patissery does not warrant that product descriptions or any content on the Site are completely error-free, current, or complete.
b. Pricing
All prices listed on the Site are in U.S. dollars unless otherwise stated.
Prices may change at any time without notice.
c. Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to:
Accept or decline any order
Cancel any order due to availability issues, errors, or suspected fraud
If an order is canceled after payment, you will receive a refund.
d. Custom & Specialty Orders
Custom cakes or special-order items may require advance payment, deposits, or additional terms. These will be communicated before your order is processed.
3. Payment
All payments must be made through approved payment methods displayed on the Site.
By providing payment information, you confirm that:
You are authorized to use the payment method
The information provided is accurate and complete
We use secure third-party payment processors, and we do not store full payment details on our servers.
4. Pickup, Delivery & Shipping
a. Pickup
Customers are responsible for arriving on time for scheduled pickups.
b. Delivery
If delivery is offered, delivery areas, times, and fees will be displayed at checkout.
We are not liable for delays caused by traffic, weather, or factors outside our control.
c. Failed Delivery Attempts
If delivery cannot be completed due to incorrect information or inability to reach the recipient, additional fees may apply.
5. Cancellations, Refunds & Returns
Because our products are perishable:
All sales are generally final.
Refunds or replacements may be issued at our discretion in cases of quality concerns, order errors, or unmet expectations.
Custom or large orders may be subject to cancellation deadlines.
Please contact us promptly if there is an issue with your order.
6. Intellectual Property
All content on the Site — including images, logos, text, graphics, product designs, and layout — is owned by or licensed to Patissery and is protected by U.S. and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works without written permission from Patissery.
7. User Submissions
If you submit reviews, photos, comments, or other content (“Submissions”), you grant Patissery a non-exclusive, royalty-free, perpetual license to:
Use
Display
Reproduce
Distribute
Modify
Publish
your Submissions in connection with our business and marketing efforts.
You agree that your Submissions will not:
Violate any laws or rights
Contain harmful, offensive, or misleading content
Include unauthorized use of third-party materials
8. Third-Party Links
Our Site may link to third-party websites or services that are not controlled by Patissery.
We are not responsible for their content, privacy policies, or practices.
You access them at your own risk.
9. Disclaimer of Warranties
Our Site and all content are provided “as is” and “as available.”
We make no warranties, express or implied, regarding:
Accuracy
Reliability
Availability
Fitness for a particular purpose
We do not guarantee uninterrupted or error-free operation of the Site.
10. Limitation of Liability
To the fullest extent permitted by law, Patissery is not liable for:
Any indirect, incidental, special, or consequential damages
Losses relating to use of the Site
Errors, interruptions, delays, or security breaches
Any issues arising from third-party services or links
Your sole remedy is to discontinue using the Site.
11. Indemnification
You agree to indemnify and hold harmless Patissery from any claims, damages, losses, liabilities, or expenses arising from your use of the Site or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles.
Any disputes will be handled in the appropriate courts located in Dallas County, Texas.
13. Changes to These Terms
We may update or modify these Terms at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Site after changes are made indicates acceptance of the revised Terms.
14. Contact Us
For questions about these Terms & Conditions, please contact us:
Patissery
Dallas, Texas